Recovery Keys
2019 Jacksonville Magazine Top Docs
The Joint Commission National Quality Approval
(904) 342-5965
St. Augustine
(904) 342-5965
St. Augustine
(904) 551-1394
Jacksonville

Shanay Zackery

Headshot of Recovery Keys Expert Shanay Zackery

Shanay Zackery

Director of Operations

Areas of Expertise

  • Office Management
  • Administrative Procedures
  • Compliance, Workplace Safety
  • Insurance Verification & Benefits Coverage
  • Payment & Financing Options

Shanay Zackery is the Office Manager for Recovery Keys addiction treatment and recovery program in Jacksonville, Florida. Shanay Zackery is responsible for verifying insurance benefits, explaining the benefits to Recovery Keys’ patients, and helping them understand their out-of-pocket costs.

Shanay also works with patients applying for financial assistance through M-Lend in the event they would like to finance their addiction recovery treatment via a convenient, third-party monthly financing program. She serves as a financial and insurance advocate for each patient and their families and helps them have a clear understanding of the payment options available to them and then works to ensure they get the treatment they so deservedly need.

Shanay Zackery was born and raised in Jacksonville, Florida where she graduated from Terry Parker High School and then became a certified medical assistant by the American Association of Medical Assistants (AAMA) at Concorde Career College in 2011.

She began her medical assisting career in 2012 at Jacksonville Orthopedic of Jacksonville where she handled the admissions, insurance verifications, and basic care of patients. In 2013, she was appointed to the office manager position for the facility.

As an admission coordinator for Recovery Keys—she is passionate and prides herself on providing everyone with all-around quality customer service. She enjoys meeting new people and helping them transition comfortably to our facility. The patients aren’t just patients to her – they are family.

While away from work, Shanay enjoys spending time with her family and assisting a youth all-girls dance team here in Jacksonville. She is currently attending school to earn her bachelor’s degree in early childhood education.

Sobriety is Only One Phone Call Away.

Call (904) 342-5965 Today to Schedule an Evaluation


Recovery Keys’ is enabling men, women and teens struggling with drugs, alcohol and pain medications as well as co-occurring disorders overcome their addiction and begin a life in recovery.

Our team of addiction evaluation, treatment and recovery experts are standing by ready to help. Contact us now to schedule a confidential evaluation at one of our conveniently located St. Augustine or Jacksonville offices.

Recovery Keys Accepts All Major Insurance Coverages

Recovery Keys accepts most private insurance plans for our addiction treatment and recovery programs.
Call us today at (904) 551-1394 to discuss your coverage and other financing options available to qualified applicants.

Aetna
Anthem BlueCross BlueShield
Assurant Health
AvMe
Beacon Health Options
BlueCross BlueShield
Cigna
HealthSmart
Highmark
Mayo Clinic
MultiPlan
Populytics
Priority Health
SmartHealth
Union Insurance Group
Volusia Health Network
(904) 342-5965
St. Augustine
(904) 551-1394
Jacksonville